There's Now an App for Reporting Potholes: City Launches OB Connect

Powered by SeeClickFix, OB Connect lets residents report problems like potholes, damaged street signs, and other non-emergency concerns directly from their phone, with requests automatically routed to the appropriate city department for review and follow-up. Users can track the progress of their own reports and see what others in the community have submitted.

Beyond reporting issues, the app also lets residents pay their utility bill, view community events, sign up for traffic alerts, and receive city updates, essentially rolling several city services into a single place.

"We're excited to give residents another simple way to communicate with the City when they see something that needs our attention," City Manager Joyce Shanahan said in the city's announcement.

No. Registration isn't required to submit a concern through the app, so residents can report an issue without creating an account. Those who do register, however, get access to automatic updates, including road closures, meeting reminders, hurricane alerts, and other time-sensitive city information, a nice option heading into the fall storm season.

OB Connect is available now on the Apple App Store and Google Play Store. Residents who prefer using a web browser instead of downloading an app can still submit requests online at seeclickfix.com/ormond-beach.

Non-emergency reporting tools like this tend to work best when a critical mass of residents actually uses them, both because it gets issues fixed faster and because it gives city departments a clearer picture of where problems are clustering across town. If there's a pothole, a broken sign, or another lingering issue near you, this is a good excuse to finally get it on the city's radar.